Shipping policy

At Rifezza, we dedicate our effort for your satisfaction by offering tailored shipping and delivery options to meet your need.

 

Shipping Methods

We offer fast, affordable delivery on every order. Depending on which of our products you choose, we use express or a shipping company to deliver your order as quickly and safely as possible. You will  receive an notification email before items being ship.

 

Shipping Rates Order Confirmation

Delivery charges depend on order amount.

Orders Over $1500: $89 required

Orders Between $1 and $1,500: A flat fee of $69 applies.

Note: based on the actual amount paid

 

Order Confirmation

You will receive an order confirmation after you place the order. Once order and address confirmed, in-stock items will be shipped within 3 working days. You will receive an order confirmation

 

Shipping & Delivery Times 

Our lead times vary depending on the shipping options chosen. Once the item is shipped, delivery typically takes 3-7 business days. While we aim to deliver your order within 10 days under most circumstances, please note that delivery times may be affected by factors beyond our control, such as weather conditions, carrier delays, or supply chain disruptions. We recommend allowing extra time for delivery during peak seasons or unforeseen events.

 

Track & Delivery

Once your order has shipped, we’ll send you a shipping confirmation email with information with information such as tracking number, estimated arrival date, package quantity, etc. If the package takes too long beyond the estimated arrival date, please contact us in time.

 

Shipping Address Changes Missing Parts Or Faulty Item

If you need to change your address after placing an order, please email us at service@rifezza.com ASAP to make sure we edit the info in our system before it ships. Keep in mind that once your shipment is on the way, it gets a lot more complicated to reroute it. That being said, we’ll do our best to assist. However, you may be responsible for rerouting charges.The goods leave our warehouse in perfect condition and are protected from damage during transport. 

 

In Case of Damage or Defect

The goods leave our warehouse in perfect condition and are protected from damage during transport. The goods are insured against shipping damage and their condition is recorded before dispatch. 

Please check the packaging before opening it and photograph any external damage. If you encounter damage or defects, take photos of the issue (including packaging) and email them to service@rifezza.com within 48 hours of delivery. We’ll address the issue promptly.

 

Missing Parts Or Faulty Item

If any parts are missing from your order, or if you receive incorrect product, please contact us immediately so we can resolve the issue swiftly.